"I hired Natalie to build and manage our technical docs team, with a general goal of providing documentation that was well-written, current, and accurate, and the hope that someone could make that a reality. Natalie brought her experience and creativity to the role and built out a world class set of guides and tutorials that provided measurable improvements to adoption. Her leadership helped build an org-wide launch process that made our product more supportable from day one. She is fearless about learning and understanding technical products and drove a culture of learning within Customer Success. She was a vital member of our team."
--Scott Massey, Managing Director at Pantheon
“Natalie is by far the best writer I have ever worked with. She tackled any and all projects with professionalism, skill, and adaptability. She is able to quickly grasp concepts and see the big picture with ease. She has an amazing ability to take complex ideas and create content that makes perfect sense to the user. She is extremely skilled at all types of software content and I can't recommend her highly enough!”
--Emily Ricketts, Business Analyst at Wells Fargo
“Natalie is an exceptionally talented digital content strategist, and the best I’ve had the pleasure of working with. Her ability to distill content to its most concise form while maintaining clarity and actionability is remarkable. Natalie has a keen ability to come into a project at any stage, pick up on the nuances and deliver quality copy every time at a very fast rate. She is happy to learn any of the tools we work within (Axure, Invision, Creative Cloud, CQ5, Userzoom, Sketch) and acquire the skills needed to navigate them to insert content. Natalie is an absolute pleasure to work with and would be a strategic addition to any organization in need of her talent."
--Tamara Janson, Senior UX Designer at AAA Insurance
"Natalie is very keen and intuitive on how and what to say when we speak to our AAA audience on the web platform. She's also very proactive in her approach and always asks the right questions to deliver the best experiences for our customers. Her quality of work exceeds everyone's expectations and the time she delivers it with very minimal directions is phenomenal. Our team is very lucky to have Natalie build out consistency and raise awareness on how important it is to effectively communicate to our AAA audience, in all touch points of their experiences with AAA products!"
--Eunah Lee, Senior Visual Designer at AAA Insurance
“I worked with Natalie on couple of projects at AAA insurance. Natalie's ability to maintain high-quality work while meeting tight deadlines and juggling multiple projects simultaneously has always impressed me. She is a great collaborator and writes content that meets business requirements and improves the overall user experience of the product. She always ensures that the copy is consistent in terms of style, quality and tone of voice across all different products. Natalie would be an asset for any team. I highly recommend her.”
--Gauri Malhotra, Senior UX Designer at AAA Insurance
"Over the years we've worked together at AAA, I've had the opportunity to work with Natalie on several enterprise-level web portal projects. Natalie is an expert at taking requirements and providing timely and accurate copy edits. As an Analyst, I was pleasantly surprised by her innate ability to take complete ownership of the work at hand and drive the tasks to completion even though the work was technical in nature. Her skills with the English language, from a writing standpoint, are second to none. She has a real passion for writing and editing. I can, wholeheartedly, recommend Natalie’s work."
--Aman Singh, Business Analyst at AAA Insurance
--Scott Massey, Managing Director at Pantheon
“Natalie is by far the best writer I have ever worked with. She tackled any and all projects with professionalism, skill, and adaptability. She is able to quickly grasp concepts and see the big picture with ease. She has an amazing ability to take complex ideas and create content that makes perfect sense to the user. She is extremely skilled at all types of software content and I can't recommend her highly enough!”
--Emily Ricketts, Business Analyst at Wells Fargo
“Natalie is an exceptionally talented digital content strategist, and the best I’ve had the pleasure of working with. Her ability to distill content to its most concise form while maintaining clarity and actionability is remarkable. Natalie has a keen ability to come into a project at any stage, pick up on the nuances and deliver quality copy every time at a very fast rate. She is happy to learn any of the tools we work within (Axure, Invision, Creative Cloud, CQ5, Userzoom, Sketch) and acquire the skills needed to navigate them to insert content. Natalie is an absolute pleasure to work with and would be a strategic addition to any organization in need of her talent."
--Tamara Janson, Senior UX Designer at AAA Insurance
"Natalie is very keen and intuitive on how and what to say when we speak to our AAA audience on the web platform. She's also very proactive in her approach and always asks the right questions to deliver the best experiences for our customers. Her quality of work exceeds everyone's expectations and the time she delivers it with very minimal directions is phenomenal. Our team is very lucky to have Natalie build out consistency and raise awareness on how important it is to effectively communicate to our AAA audience, in all touch points of their experiences with AAA products!"
--Eunah Lee, Senior Visual Designer at AAA Insurance
“I worked with Natalie on couple of projects at AAA insurance. Natalie's ability to maintain high-quality work while meeting tight deadlines and juggling multiple projects simultaneously has always impressed me. She is a great collaborator and writes content that meets business requirements and improves the overall user experience of the product. She always ensures that the copy is consistent in terms of style, quality and tone of voice across all different products. Natalie would be an asset for any team. I highly recommend her.”
--Gauri Malhotra, Senior UX Designer at AAA Insurance
"Over the years we've worked together at AAA, I've had the opportunity to work with Natalie on several enterprise-level web portal projects. Natalie is an expert at taking requirements and providing timely and accurate copy edits. As an Analyst, I was pleasantly surprised by her innate ability to take complete ownership of the work at hand and drive the tasks to completion even though the work was technical in nature. Her skills with the English language, from a writing standpoint, are second to none. She has a real passion for writing and editing. I can, wholeheartedly, recommend Natalie’s work."
--Aman Singh, Business Analyst at AAA Insurance
